From Blanchard Leader Chat:
“The Gallup Organization estimates that 27% of workers worldwide are actively disengaged at work. This is a state of mind where an employee is so discouraged at work that they essentially quit and stay—doing only what is marginally required of them to keep their job, but little more. In some extreme cases it can be even worse with disengaged workers actively working against an organization’s goals and spreading their discontent to other workers. In the U.S. alone, this level of disengagement is estimated to cost employers over $300 billion dollars a year in lost productivity.
While some of the factors that contribute to disengagement need to be addressed at an organizational level, there is one action that managers at all levels can take that will help the situation. Talking about it. Staying quiet on the subject and hoping that it gets better on its own never works out. In fact, usually, things will get worse.
As the late great business author Peter Drucker pointed out, “Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.”